Discover how effective leadership and lean systems create greater customer satisfaction and efficiency in government. In today's economic climate, organizations that do not continuously strive to improve and pursue operational excellence will be left behind. Local governments can no longer rely on larger budgets and have to learn to do more with less. Likewise, leaders are required to be smart and innovative to establish strategies and goals that bring about a continuous improvement environment. Chris Morrill, Manager for the City of Roanoke, Virginia, is partnering with Virginia Tech to deliver a dynamic process improvement conference in March, 2016 that you don't want to miss!

Location:	Hotel Roanoke and Conference Center
Contact:	Erin Burcham erinb1@vt.edu 540-767-6145
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